Unique Publish (February seventeen, 2014): Has anybody else experienced this problem? My new (as of February seventeen, 2014) Vitamix container leaks below lid around the top of the container take care of. My unique container was recalled because of to some problems Vitamix was possessing with blades breaking through operation (see their webpage about the remember here: http://www.containerbladerecall.com/ProductEntry.aspx). Vitamix paid for me to ship my container back to them and they explained the blade would be replaced and my container would be returned to me. When I acquired the container back, nonetheless, I found that the take care of felt lesser than the just one on my unique container, so I wondered if I experienced, in point, been given a distinctive container than the just one I sent in. I was even a lot more suspicious when the lid leaked through cleansing, which experienced in no way took place in the 11 months I experienced used my container in advance of I sent it back for the remember. Hence, I believe that that they sent me a distinctive container alternatively of just changing the blade in my unique container as they explained they had been going to do.
I named them to notify them of the leak, and they overnighted me a brand name new container and lid, for which I was grateful nonetheless, the new container which the movie over demonstrates leaks as effectively. If I have a tiny a lot more drinking water or soap in the container, it operates down the take care of and drips off, which is pretty irritating and messy. It seems that there is a design flaw in the new container for the reason that my outdated container did not leak at all.
As of 2/seventeen/2014 I am not done working with them on this problem, so we will see if it will get solved. I would like to get my unique container back with the new blade, but my container may well be long gone. I just type of desire that I hadn’t sent in my unique container and experienced just taken my prospects as I experienced experienced no problems with it in advance of I sent it in.
UPDATE: Vitamix contacted me again and questioned regardless of whether I wanted a different new low-profile container, their tall container, or their lesser 48-oz. container when I waited for them to resolve my problem. I selected the tall container, which they transported cost-free of cost. About a week later, I been given a different low-profile container in the mail with packing tape on the box that examine “Quality Regulate Checked,” also cost-free of cost. I set soap and drinking water in it to take a look at it for leaks and ran it about five minutes, and when some soapy drinking water did feel to get by the seal at the take care of, it does not leak out around the pitcher edge from below the lid, so it has been high-quality. The container design is a little bit distinctive than the types that leaked for me, as well, as the take care of connects to the container in a a little bit distinctive way (if I glance by the plastic inside the container at the take care of connection).
I have not listened to from Vitamix due to the fact I been given the low-profile container that won’t leak, so I presently have a few Vitamix containers: the low-profile just one that leaks, the tall just one, and the low-profile just one that won’t leak. I will just use the just one that leaks when cleansing for nuts like almond butter or milk, so it really is that just one that will get cloudy alternatively of the others, so it worked out okay in the finish for me.
Post time: Nov-27-2016